Safety & Trust
Your safety is our priority. Learn how FundPeck protects donors, campaign creators, and the integrity of every campaign.
Donor Protection
Secure Payments
All payments are processed through PCI DSS-compliant payment providers (Paystack and Stripe). Your card details and bank information are never stored on FundPeck servers.
Verified Campaign Creators
Campaign creators must complete identity verification (KYC) before they can withdraw funds. This ensures accountability and reduces the risk of fraudulent campaigns.
Donation Transparency
Every campaign shows real-time donation progress, donor count, and campaign updates. You can see exactly how much has been raised and track the campaign's progress.
Campaign Creator Protection
Secure Withdrawals
Withdrawals are processed automatically through verified bank accounts and mobile money. Only the verified campaign creator can withdraw funds.
Team Management
Add trusted team members with role-based permissions to help manage your campaign without giving access to financial controls.
Account Security
Your account is protected with secure authentication. We use JWT-based sessions and OTP verification to ensure only you can access your account.
Platform Security
Identity Verification
KYC verification powered by Didit ensures campaign creators are real, verified individuals.
Campaign Monitoring
Our team and automated systems monitor campaigns for suspicious activity and policy violations.
Data Encryption
All data is encrypted in transit (TLS/SSL) and at rest. We follow industry best practices for data security.
Fraud Detection
Automated fraud detection systems flag unusual patterns in donations and account activity for review.
Report a Concern
If you suspect a campaign is fraudulent or violates our guidelines, please report it immediately. We take all reports seriously and investigate promptly.